Saturday, 15 June 2013

Difference Between Severity And Priority

Difference Between Severity And Priority

Severity
Priority
Severity: It is with respect to the Impact on the functionality. It is with respect to the impact on the business.
Example for High Severity:

The Quarterly statement event is not triggering from the website and we are just at the beginning of the new quarter after a new release. In this case the Severity is High but priority could be low because we have time till the quarter end to fix the bug.
Example for High Priority:

The client logo is not appearing on the web site but the site is working fine. in this case the severity is low but the priority is high because from company's reputation it is most important to resolve. After all the reputation wins more clients and projects and hence increases revenue.

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